All ideas
add assaign to agent in work flow
add assaign to agent in work flow so for example theres 2 agents working with me 1 accountant and 1 sales based on the workflow tabs the chat will automatically assaigned to agent
add assaign to agent in work flow so for example theres 2 agents working with me 1 accountant and 1 sales based on the workflow tabs the chat will automatically assaigned to agent